I recently watched a video where a fictional server spoke with a guest claiming a “gluten allergy.” The guest ordered a dish that contained gluten. The server offered gluten-free options, but the guest insisted the server ask the chef to modify the dish. The chef confirmed it could not be made gluten-free. The guest then told the server the “gluten allergy” was just a preference and asked for the original dish anyway.

There are a couple of serious problems here—beyond the obvious.

Undermining Real Gluten-Free Needs

Claiming a “gluten allergy” and then dismissing it undermines those of us who must eat gluten-free for medical reasons, like people with celiac disease. When diners treat “gluten-free” as optional, it makes restaurants less likely to take these requests seriously—and that increases risk for people who truly need strict gluten-free meals.

If you’re unsure about the differences between gluten sensitivity, wheat allergy, and celiac disease, start here: Celiac Disease Myths & Truths.

Working Within a Restaurant’s Rules

Eating at a non-dedicated gluten-free restaurant carries inherent risk. You have to decide how much risk you’re willing to take—and then work within the restaurant’s systems. If the kitchen says a dish can’t be made gluten-free, believe them. Maybe the fryer oil is contaminated. Maybe a sauce base contains wheat. Maybe there’s no safe prep space.

Sometimes a small tweak—like leaving the bun off a burger—can make a dish safe. But if fried chicken isn’t listed as gluten-free, you can’t reasonably expect a kitchen to create a safe version on the spot. For a practical way to think about safety, see my Raw Chicken Analogy for Cross Contact.

Can I Bring My Own Food? The Controversy

Some people with celiac disease bring their own food when restaurants can’t accommodate them. It’s controversial. The ADA does not require restaurants to allow outside food as a blanket rule. What ADA Title III does require are reasonable modifications when they’re feasible and consistent with how the restaurant already accommodates other guests (for example, removing a bun from a burger when requested).

Two frequently cited resources help clarify expectations:

• Lesley University (DOJ/ADA Guidance): This settlement addressed access to university meal plans for students with food allergies and celiac disease. See the DOJ’s summary and Q&A: DOJ press release and Q&A about the Lesley University agreement. The full settlement text is here: Settlement Agreement.
• J.D. v. Colonial Williamsburg: A Fourth Circuit decision allowing a case to proceed where a child on a strict gluten-free diet sought to eat his own